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info@maiderchina.com
Service Hotline:

400-188-2999
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Service Support

Service Support

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Service Process

Service Process

Initial Stage
Preparation Stage
R&D and Design Stage
Execution Stage
Delivery Stage
After-sales Stage
01

Initial Stage

Initial contact, draft preliminary URS
Assemble liaison team, initiate service
Project feasibility and risk assessment

02

Preparation Stage

Determine solution based on customer requirements
Review and optimize URS through communication
Technical team validates the project plan
Commercial negotiation and contract signing

03

R&D and Design Stage

URS release and design commencement
Official project group establishment
Project milestones setting
Regular joint project reviews
Final design finalization

04

Execution Stage

ERP ordering and material procurement
Manufacturing and component inspection
Engineering team assembly and debugging
FAT - Factory Acceptance Testing

05

Delivery Stage

Customer personnel training
Equipment shipping, project delivery
SAT - Site Acceptance Testing

06

After-sales Stage

"Lifetime Service" initiated
7×24 uninterrupted service support
Emergency response within 24 hours
On-site service within 48 hours

Service Cases
Automatic Assembly Machine
for Pre-filled Syringe
Automatic Assembly Machinefor Pre-filled Syringe
Automatic assembly machine
for IV Catheters
Automatic assembly machine for IV Catheters
Automatic assembly machine
for dialyzer
Automatic assembly machine for dialyzer

Service Advantages

Consultative marketing, targeted R&D, Precision Manufacturing, Lifetime Service.

Your needs are our top priority. We apply professionalism to every stage, from process consulting to full lifecycle services.
Driving organic synergy among equipment, software, and processes, we forge long-term competitiveness for medical manufacturing partners through integrated innovation.

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